HUNDREDS of cases of verbal and physical abuse by patients and visitors have been recorded at Sheffield hospitals this year.
Figures obtained under The Star’s Your Right to Know campaign reveal that between the start of January and the beginning of November, 166 incidents of verbal abuse were recorded at Northern General and Royal Hallamshire hospitals, while there were 171 cases of violence.
While the majority of physical assaults recorded relate to medical conditions or involve confused elderly patients, more than a third of verbal abuse recorded took place in the accident and emergency department – sparking fears the problem could get worse during the Christmas and New Year period.
Managers at Sheffield Teaching Hospitals NHS Trust has warned it operates a zero tolerance approach to abuse.
Cases at Northern General this year include four young boys wearing ski masks abusing a staff member outside trust property, abusive phone calls and a female patient who became rude and aggressive when scan equipment broke down and delayed her.
Sheffield NHS staff subjected to more than 300 attacks – Health – The Star
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